OUR POLICIES

At Loft Tan & Wellness, your safety, comfort, and results are our top priority.

To ensure the best experience for all clients, please review our salon policies below.

Appointments & Cancellations

Appointments are recommended to secure your preferred time.
Please arrive 5 minutes early for your session. Late arrivals may shorten your t session time.
Notice is required to cancel or reschedule an appointment. Missed appointments may be subject to a fee.

Packages & Payments

All packages are non-refundable, non-transferable, and non-shareable(unless otherwise stated)
Package sessions have an expiration date and must be used within the allotted time. Monthly packages are a use or lose basis.
Prices are subject to change without notice; however, prepaid packages will always be honored at the original purchase rate.

Age Requirements

Clients must be 18 years of age or older to use UV tanning services.
Minors may access spray tanning or red light therapy with parent or guardian consent.

Health & Safety

Please inform staff of any medical conditions, medications, or skin sensitivities prior to tanning.
Protective eyewear must be worn during all UV tanning sessions (available for purchase).
Tanning is not recommended for individuals with skin cancer, a history of skin cancer, or those taking photosensitizing medication.

Session Guidelines

Clients may tan once every 24 hours.
Session times are based on individual skin type, professional recommendations, and equipment guidelines.
Please remove makeup, deodorant, perfumes, and lotions before tanning for best results and to protect equipment.

Spray Tanning

Exfoliate and shave/wax at least 24-48 hours before your appointment.
Avoid lotions, deodorants, and perfumes prior to your session.
Wear loose, dark clothing afterward to prevent streaking or staining.

Red Light Therapy

Safe for all skin types; no age restriction applies.
Please remove all makeup, lotions, and jewelry prior to entering the units.
For optimal results, sessions are required 2-4 times per week. al results, sessions are recommended 2–4 times per week.

Cleanliness & Etiquette

Every bed and unit is sanitized thoroughly after each use.
Please respect staff and other clients. Inappropriate behaviour will result in immediate termination of services.

Lotions & Products

Oils, drugstore products, and lotions purchased from Amazon or unauthorized retailers are not allowed, as they can damage equipment and negatively impact results.
Our team will gladly recommend professional-grade products designed to protect your skin and enhance your tan.

Liability Waiver

By using our services, clients acknowledge the risks associated with UV tanning and release Loft Tan & Wellness from liability. A waiver and skin type form must be completed prior to your first session.

✨ Thank you for respecting our policies. They’re in place to keep you safe, ensure fairness, and provide the best possible tanning and wellness experience.

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